Client Reporting Program Manager

Job
26-190478
Facility
TN Corp HQ Ops Support
Type
Full-Time
Shift
Day 8 hour
Recruiter : Full Name: First Last
Jacee Preciado
Recruiter : Email
JMunns@Wellpath.us



You Matter

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities


Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

 

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

 

*Eligibility for perks and benefits varies based on employee type and length of service. 



Why Us

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

 

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan. 

 

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.



How you make a difference

The Client Reporting Program Manager leads enterprise-wide client reporting governance and coordination across Wellpath, ensuring reporting commitments are clearly defined, feasible, accurate, standardized, and consistently delivered. The role serves as the primary connection between Operations, Information Technology, Finance, Clinical, Compliance, Partnership Development, and client-facing teams to support reporting needs. This position oversees reporting governance, stakeholder collaboration, and the management of reporting initiatives from planning through implementation. The Program Manager supports client commitments, contract-related reporting requirements, and reporting model development while advancing reporting quality and consistency.



Key Responsibilities

  • Lead client reporting governance, including intake, prioritization, evaluation, tracking, standardization, and change management for reporting requests and commitments.
  • Partner with Operations, IT, Finance, Clinical, Compliance, Workforce Management, Partnership Development, and other stakeholders to define requirements, resolve barriers, and drive decisions.
  • Manage reporting initiatives from concept through implementation, including planning, timelines, risk management, communication, and status reporting.
  • Support contract startups, renewals, amendments, RFPs, and client commitments by identifying, documenting, and operationalizing reporting requirements.
  • Develop reporting models and quality assurance processes that improve reporting accuracy, consistency, timeliness, transparency, and stakeholder confidence.



Qualifications & Requirements

Education

  • Bachelor’s degree in administration, operations management, or related field required

Experience

  • Minimum 5 years of experience
  • Strong knowledge of correctional healthcare operations preferred
  • Experience developing business requirements, coordinating stakeholders, and supporting technical solution implementation
  • Demonstrated experience leading enterprise-level initiatives and managing complex cross-functional workstreams through influence

Licenses/Certifications

  • None required

 

This position is available only to those who reside in the United States.



We are an Equal Employment Opportunity Employer

We are committed to fostering, cultivating, and preserving a culture of uniqueness.

 

We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.

 

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

 

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

 

We are an Affirmative Action Employer in accordance with applicable state and local laws.

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